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Diebold’s Global Service Organization
opens branch in
Anchorage
Business growth and development in the United States’ 49th state has
led to the opening of a new service branch in Anchorage. Members of
the Diebold service team are working to transition customers from
subcontracts with third-party organizations to service relationships
with Diebold associates.
The new Alaska service branch will offer
customers full service and implementation of the entire range of
products that Diebold services and installs. Nine service
professionals will provide more convenient access to Diebold
service for customers in the region. The new location expands
Diebold’s service footprint and illustrates the company’s
commitment to providing its customers with convenient access to
the best service professionals in the industry. More than 6,000
Diebold service professionals operate out of nearly 600
locations around the world.
For more information about
Diebold’s Global Service Organization, click here:
http://www.dieboldpremierservices.com.
Diebold reaches out to customers
impacted by
Hurricane Katrina
Millions of people in Louisiana, Mississippi and Alabama have been
devastated by the effects of Hurricane Katrina. Among them are 180
Diebold associates and 175 customers who rely on Diebold for
service. Diebold is working with its associates and customers to
address their most critical needs, which may include temporary
housing for associates and relocation services and temporary office
space for customers.
Apart from damage to their facilities, Diebold’s customers may have
sustained damage to their ATMs, alarms and security equipment,
drive-up banking terminals, safe-deposit boxes, safes, vaults and
more. The following numbers are available 24 hours a day, seven
days a week for customer assistance and service calls:
As Diebold continues to contact customers in
Alabama, Florida, Louisiana and Mississippi, we will determine
the need for increased manufacturing capacity and special offers
such as equipment leasing programs, deferred payment programs
and more. For the latest information about such offers and
Diebold’s recovery efforts, please visit
www.diebold.com/katrinarecovery.
Diebold’s Event Monitoring Center
keeps lines of
communication open after Katrina
Because long-distance telephone lines and
toll-free numbers are usually busy or out of order during
natural disasters, the Diebold Event Monitoring Center provides
back-up communication plans that can serve as a cost-effective
tool for risk management. During and after Hurricane Katrina,
when land-line communication was unreliable, Diebold maintained
communications with most of its customers’ security systems
using cellular technology or radio back-up connections.
For more information about Diebold’s Five Diamond
Event Monitoring Center, visit
www.securitymonitoring.diebold.com.
SDM names
Diebold No. 3 security integrator
in the United States
According to a report published in the July issue of SDM Magazine,
Diebold ranks as the third-largest security integrator in the United
States. The 10th annual report recognized by revenue the country’s
largest organizations that provide electronic security systems for
the commercial, industrial, institutional, government and other
non-residential markets. For the full report, visit
SDM Magazine.
Reseller agreement with eClassic
leads to Diebold’s
ATM Manager Pro
Diebold is extending its ATM management offering through a new
reseller agreement with eClassicSystems. The agreement enables
Diebold to offer a server-based solution that provides software
modules that seamlessly integrate asset and site management,
financial analysis, cash management and event management from a
centralized database. The solution – Diebold’s ATM Manager Pro –
will help financial institutions reduce costs and improve
operational efficiencies through the following:
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Consolidation of multiple databases
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Increased cash efficiency through forecasting of cash usage
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The
generation of a profit and loss statement for each ATM
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Tracking of all events at the ATM to ensure efficient
operation of the unit
The
solution, which is the only one of its kind in the industry, can
be deployed in multiple vendor environments.
Contacting Diebold Corporate Communications
If you would like more information about Diebold or its solutions, or if you would like to request an interview with a
Diebold leader or topic expert, please contact a member of our
Global Communications media relations team:
Mike
Jacobsen
Click for e-mail or +1 330 490-3786
*Corporate inquiries
*Investment/financial-related inquiries
*Diebold Procomp (Brazil)
Carrie Kandes
Click for
e-mail or +1 330 490-6319
*Self-service terminals
*Electronic security
*Service
*Software
*Europe/Middle East/Africa (EMEA)
*Canada
Joe
Richardson
Click for
e-mail or +1 330 490-5562
*ATM security
*Physical security
*Event monitoring
*Drive-up banking and RemoteTeller System
*Retail/OEM security products
*Asia Pacific (AP)
*Latin America (LA)
About Diebold
Founded in 1859, Diebold is a global leader of self-service delivery
systems, security, software and service for the financial,
government, commercial and retail markets. Diebold’s core products
include automated teller machines, retail and drive-up banking
solutions, branch facility equipment, integrated physical and
electronic security solutions and electronic voting machines.
Diebold employs more than 14,000 associates with
representation in nearly 90 countries worldwide. Among those
associates is one of the industry’s largest service teams, employing
nearly 6,000 highly trained professions in 600 locations around the
world.
Headquartered in North Canton, Ohio, USA, Diebold
reported revenue of $2.4 billion in 2004 and is publicly traded on
the New York Stock Exchange under the symbol “DBD.” For more
information, visit the company’s Web site at
www.diebold.com.
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