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The Diebold Tip
Sheet was created for media contacts who follow or are interested in
news from Diebold, Incorporated (NYSE:DBD), a global leader in
providing self-service delivery systems, security integration and
services.
This regular
e-publication is intended to provide media with news tips from
Diebold, representing some of the latest events and happenings from
Diebold’s self-service, security and service divisions
around the world.
If you would
like additional information about any of the following tips, please
contact the appropriate Diebold Corporate Communications team member
identified at the end of this sheet.
A biometric ATM
helps Indian Bank reach rural, unbanked population
Expanding its presence beyond the metropolitan areas of
India as well as finding a way to serve a large population where
most do not use or understand basic banking services posed a
considerable challenge for Indian Bank. With more than two-thirds of
the Indian population living in rural areas, the bank saw an
opportunity to expand its presence while providing a much-needed
service to this segment.
A recent
case study (PDF) highlights how
Diebold's biometric ATMs helped Indian Bank provide banking services
at an affordable cost to India's unbanked population and allow rural
residents to manage their finances better and more securely. Indian
Bank's biometric ATM utilizes fingerprint scanning technology to
identify and authenticate customers, along with voice-prompted
instructions to walk consumers through transactions. Customers have
access to all the features of a traditional Indian Bank ATM
including cash and check deposits, balance inquiries and account
statements.
Because of its success, Indian Bank plans to install an additional
100 Diebold biometric ATMs by 2010.
National
Exchange Bank is first in Wisconsin to deploy
Opteva 720 ATM
National Exchange Bank and Trust (NEBAT), a financial institution
with 27 locations throughout Northeastern Wisconsin, recently became
the first bank in the state to deploy a Diebold Opteva® 720 ATM with
envelope-free deposit capabilities. The ATM is located in Festival
Foods, a new grocery store in Fond du Lac, Wis.
“We are in the process of updating our branches to
have a modern look and provide more self-service options for our
customers,” said Trudi Marquardt, vice president, operations, NEBAT.
“The Opteva ATM helped us achieve both of those goals. It has a
futuristic appearance and features check capture and bulk note
acceptance capabilities, two technologies that are relatively new to
this region.”
To introduce the new technology, bank associates
assisted customers with transactions for one week. According to
Marquardt, reactions were quite favorable, and many were impressed
by the ATM’s advanced capabilities.
Not only is the new ATM beneficial to the bank in
that it takes the human factor out of processing deposits, it
benefits customers because it is accessible 24 hours a day and
allows them to verify their deposits. “Customers find comfort in
seeing the image of a check on the screen, verifying that it is the
correct amount and then depositing it,” Marquardt said. “In the
future, we expect more individuals to embrace the technology and
take full advantage of this new offering.”
PassVault
system provides convenient safe deposit box access for Mil-Way
Credit Union customers
Mil-Way
Credit Union, one of the top five credit unions in Arkansas,
recently deployed the area’s first PassVault™ system at its
newest 3,500 square foot branch in Texarkana, Texas. The system
allows members convenient access to safety deposit boxes without
the assistance of a teller. Members simply place their hands on
a wall-mounted biometric hand reader which confirms the user’s
identity based on the initial set-up template stored in the
PassVault memory, records the date and time of the visit and
admits them into the safety deposit box room.
“Members truly appreciate the added security of the new hand
entry system,” said Susie ward, branch manager, Mil-Way Texas
branch. “Offering our membership convenient access safety
deposit boxes was a top priority for us, and Diebold’s PassVault
system definitely helped us achieve that goal.”
Diebold
celebrates innovation at Retail Delivery Conference
And Expo
Diebold had
a major presence at this year’s
BAI Retail
Delivery Conference and Expo at the Mandalay
Bay Resort and Casino from Nov. 13-15. At the show, Diebold
featured products and solutions that demonstrate its innovation and
thought leadership within the financial industry including:
-
Opteva® 328 cash recycler: A cash recycler that
allows customers to make envelope-free cash deposits or
withdrawals of up to 200 notes.
-
identiCenter™
kiosk: An advanced biometric device that can positively identify
almost every customer who enters a branch, reducing fraudulent
transactions and minimizing fraud losses.
-
Token authentication and biometrics: A method of
securely allowing personnel to log into Windows® operating
system on ATMs without password management.
In addition, booth visitors were able to request a
private room demonstration of the “Branch of the Future” display and
obtain a fresh perspective of the strong value proposition Diebold’s
Opteva self-service family offers. Diebold also announced a variety
of news stories throughout the week. To view all materials
distributed, view
Diebold’s press
kit.
Check out the
most recent Diebold press releases you might have missed
Contacting
Diebold Corporate Communications
If you
would like more information about Diebold or its solutions, or if
you would like to request an interview with a Diebold leader or
topic expert, please contact a member of our Corporate
Communications media relations team:
About Diebold
Founded in 1859, Diebold is a global leader of self-service delivery
systems, security, software and service for the financial,
government, commercial and retail markets. Diebold’s core products
include automated teller machines, retail and drive-up banking
solutions, branch facility equipment, and integrated physical and
electronic security solutions.
Diebold employs more than 15,000 associates with
representation in nearly 90 countries worldwide. Among these
associates is one of the industry’s largest service teams, employing
nearly 6,000 highly trained professionals in 600 locations around
the world.
Headquartered in North Canton, Ohio, USA, Diebold
reported revenue of $2.9 billion in 2006 and is publicly traded on
the New York Stock Exchange under the symbol “DBD.” For more
information, visit the company’s Web site at
www.diebold.com.
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