The Diebold Tip Sheet was created for media contacts who follow or are interested in news from Diebold, Incorporated (NYSE:DBD), a global leader in providing self-service delivery systems, security integration and services.

This regular e-publication is intended to provide media with news tips from Diebold, representing some of the latest events and happenings from Diebold’s self-service, security, voting and service divisions around the world.

If you would like additional information about any of the following tips, please contact the appropriate Diebold Corporate Communications team member identified at the end of this sheet.

Financial Self-Service Ad Wins Business Marketing Association
Tower Award
Diebold recently received the Tower Award from the Business Marketing Association for its new, financial self-service print advertisement. The ad appears in U.S. publications, including ABA Banking Journal and American Banker, as well as in EMEA publications, including Banking Automation Bulletin. Featuring a photo of a young boy, the ad explains Diebold’s capability to change with customers as their tastes evolve from one generation to the next.

“This recognition reinforces our external communications efforts and acknowledges they are resonating with readers,” said Anna Istnick, Diebold’s manager, industry communications, financial self-service. “It also helps further establish Diebold’s leadership position in the industry as a top, global provider of financial self-service solutions.”

The Tower Awards recognize outstanding creative work in a wide range of categories including advertising, Web design, literature, direct mail, public relations, special events, audio, video, trade shows and more.

White paper offers tips about protecting free-standing ATMs
from physical attack
With ATM attacks costing the U.S. ATM industry an estimated $4.5 million annually, financial institutions are looking for ways to protect their assets.  ATM attacks include brute force attacks, where individuals attempt to remove the actual ATM from its location to access its vault; and physical attacks, where individuals attempt to gain access to the safe or vault inside the ATM through mechanical or thermal means. In a recent white paper, Jim Merrell, Diebold’s director, global product marketing and management, offers a variety of solutions to protect ATMs including:

• Integrating ATMs into the side of the bank or brick building

• Placing physical barriers around the machine

• Working with police to patrol high-risk locations

• Installing new or improved lighting around the ATM

• Mounting surveillance cameras at various locations around the ATM to help capture close views and angles that may reveal license plates and vehicle descriptions

In addition, Diebold established a Global Security Task Force to help develop strategies and assist customers in responding to fraud, as well as understand fraud-deterrent tools and technologies. Diebold’s Global Security Task Force collects, analyzes, clarifies and disseminates fraud and security related news and information. Its members participate in industry forums engaged in anti-fraud efforts including the EFTA Anti-Fraud Task Force, the ATMIA Anti-Fraud Guidelines Team and the Global ATM Security Alliance.

Merrell believes that all of these efforts will reduce the appeal of ATM attacks. “You have to take away the rewards or make the risk of attack or being caught so high that it’s not worth it anymore,” he said.

Diebold leaders focus on service, global growth and automation
at TAG National Conference
Tom Swidarski, Diebold’s president and chief executive officer, emphasized Diebold’s commitment to service, global growth and innovation at this year’s TAG National Conference on June 10 - 13 at the San Antonio Marriott Rivercenter in San Antonio, Texas.  TAG, or The Advisory Group, was created in 1978 and consisted of a select number of Diebold customers that served as a beta test group for Diebold’s first ATMs.  Today, TAG remains a one-of-a-kind organization in the industry, and has evolved into an independent user group encompassing financial institutions and ATM deployers of all sizes.

The conference featured general sessions, intense workshops and roundtables—all supporting Swidarski’s long-term view of Diebold, including:

• Deposit automation

• Product development

• ATM digital security initiative

• Emerging trends in financial services compliance

• ATM fraud and security

• Managed and integrated services

• Branch transformation

Survey Indicates Desire For More Options At The ATM
A recent editorial written by Keith Lewis, Diebold’s director, services and software marketing, highlights a survey by Harris Interactive regarding consumers’ desire for more options at ATMs.  According to his editorial, consumers in the “user” age want to customize the kinds of services they receive from financial institutions in the environments where they feel comfortable. They also want a wide range of ATM features. For example, 68 percent of users want a receipt/no receipt option; 41 percent want ATMs to remember their personal settings; and 41 percent want to be able to use  their home or office computers to reset their ATM preferences when banking online.

Younger men and women reacted most favorably to advanced ATM features like bill payment and ordering of paper checks. A high percentage also said they would like features such as printing statements and purchasing movie tickets, postage stamps, certificates of deposit and prepaid phone minutes.

Check out the most recent Diebold press releases you might have missed

• Diebold listed by Underwriters Laboratories as a provider of UL-2050 certificated systems

• Competitor's touch screen voting machines to be replaced with Diebold's optical scan solution

• EMC awarded "Central Station of the Year" by CSAA

• Diebold names Warren and McDannold to leadership positions

Contacting Diebold Corporate Communications
If you would like more information about Diebold or its solutions, or if you would like to request an interview with a Diebold leader or topic expert, please contact a member of our Corporate Communications media relations team:

• Mike Jacobsen
  jacobsm1@diebold.com or (330) 490-3796
  
        *  Corporate inquiries
        *  Investment/financial-related inquiries
        *  Diebold Procomp (Brazil)
   

• Anna Istnick
  istnica@diebold.com or (330) 490-6661
  
        *  Self-service terminals
        *  Software

• Joe Richardson
  richarj2@diebold.com or (330) 490-5562
  
        *  General media inquiries

About Diebold
Founded in 1859, Diebold is a global leader of self-service delivery systems, security, software and service for the financial, government, commercial and retail markets.  Diebold’s core products include automated teller machines, retail and drive-up banking solutions, branch facility equipment, integrated physical and electronic security solutions and electronic voting machines.

Diebold employs more than 15,000 associates with representation in nearly 90 countries worldwide.  Among these associates is one of the industry’s largest service teams, employing nearly 6,000 highly trained professionals in 600 locations around the world.

Headquartered in North Canton, Ohio, USA, Diebold reported revenue of $2.9 billion in 2006 and is publicly traded on the New York Stock Exchange under the symbol “DBD.”  For more information, visit the company’s Web site at www.diebold.com.