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The Diebold Tip
Sheet was created for media contacts who follow or are interested in
news from Diebold, Incorporated (NYSE:DBD), a global leader in
providing self-service delivery systems, security integration and
services.
This regular
e-publication is intended to provide media with news tips from
Diebold, representing some of the latest events and happenings from
Diebold’s self-service, security and service divisions
around the world.
If you would
like additional information about any of the following tips, please
contact the appropriate Diebold Corporate Communications team member
identified at the end of this sheet.
Credit Union Increases Deposit Volumes With Diebold’s
Deposit Automation Solution
To find a more cost-effective method to process its deposits,
Suncoast Schools
Federal Credit Union decided to implement 200
Diebold ATMs including 90 Opteva® terminals with full deposit
automation technology including bulk note acceptors, intelligent
depository modules and ImageWay® ATM agents and servers.
Wanda Chambers, vice president, document services, Suncoast Schools
Federal Credit Union, said deposit automation enables Suncoast
members to experience a faster, more convenient deposit process,
which provides an incentive to complete these types of transactions
at the ATM. Members no longer have to complete an envelope or
deposit slip, which saves them time on the front end of the deposit
process.
“Diebold’s deposit automation solution has allowed us to save money
on the back-end processes while improving the overall ATM experience
for our members,” Chambers said.
Early statistics show that Suncoast’s members have readily adopted
Diebold’s deposit automation technology. It credits the elimination
of the deposit envelope for helping increase its deposit volume by
9.2 percent.
ImageWay Remote Accelerates
Check Deposits At Bank Of Cape Cod
To differentiate its product offering from larger financial
institutions while providing a faster way for its commercial and
merchant customers to make deposits,
Bank of Cape Cod
in Hyannis, Mass., implemented Diebold’s ImageWay® Remote solution,
which allows customers to electronically deposit checks, at any
time, from the convenience of their office.
“I love it,” said Sam Geoffrion, chief financial
officer, AGM Marine, and a Bank of Cape Cod remote deposit customer.
“I don’t have to think about working in a trip to the bank anymore,
and it was so simple to set up and learn.”
Using a small scanner attached to a computer,
businesses can simply scan checks, verify the totals and
electronically submit the digital images of the checks for deposit.
During this process, Bank of Cape Cod’s secure Web interface checks
deposits for errors, duplication and attempted fraud. A virtual
deposit ticket is automatically created to verify the transaction
and funds are available as soon as the next business day.
“Being able to provide remote deposit capabilities to
our customers with the solid image-capture technology that Diebold
ImageWay delivers is exactly the kind of value our customers can
expect from us,” said Tim Telman, president and chief executive
officer, Bank of Cape Cod. “Remote deposits eliminate mail float for
mailed deposits, giving our customers quicker and easier access to
their funds.”
Integrated Services associate presents at ATM
Industry Association conference
Jill Allie,
Diebold’s marketing manager, global self-service marketing and
management, was a featured speaker at this year’s ATM Industry
Association annual North American conference in New Orleans, La.,
from Feb. 20-22.
During her presentation on Feb. 21, Allie discussed how deployers
can save money by outsourcing ATM services. “In the past, there’s
been a trend for financial institutions to outsource elements of
their ATM networks, including first- and second-line maintenance,
cash handling and security,” Allie said. “However, financial
institutions have begun to outsource their entire ATM channel, which
saves money and provides additional time to focus on customers.”
Diebold offers vault survival kit for customers
As part of its ‘caring campaign,’ DieboldDirect, Diebold’s direct
sales organization, recently introduced a vault survival kit. “This
product was created so customers could have a sense of relief if a
vault lock-in occurs,” explained Diebold’s Pamela Barron,
director, DieboldDirect. “The vault survival kit includes comfort
items as well as tools to gain access to vault locking mechanisms
from the inside with guidance provided by someone outside of the
vault.”
The kit can be hung or placed inside a vault and includes:
“Vault kits are useful to financial institutions
because they are functional and let customers know their financial
institution cares about their well-being,” Barron said. “A vault kit
should be included in every financial institution’s vault.”
Check out the
most recent Diebold press releases you might have missed
Contacting
Diebold Corporate Communications
If you
would like more information about Diebold or its solutions, or if
you would like to request an interview with a Diebold leader or
topic expert, please contact a member of our Corporate
Communications media relations team:
About Diebold
Founded in 1859, Diebold is a global leader of self-service delivery
systems, security, software and service for the financial,
government, commercial and retail markets. Diebold’s core products
include automated teller machines, retail and drive-up banking
solutions, branch facility equipment, and integrated physical and
electronic security solutions.
Diebold employs more than 15,000 associates with
representation in nearly 90 countries worldwide. Among these
associates is one of the industry’s largest service teams, employing
nearly 6,000 highly trained professionals in 600 locations around
the world.
Headquartered in North Canton, Ohio, USA, Diebold
reported revenue of $2.9 billion in 2006 and is publicly traded on
the New York Stock Exchange under the symbol “DBD.” For more
information, visit the company’s Web site at
www.diebold.com.
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