Diebold’s comprehensive Managed Services suite allows you to capitalize on opportunities, avoid threats and focus your time on your most profitable tasks and most valued consumers.
Managed Services is our broadest services portfolio, as there are a wide array of risks and opportunities in software, network, security, monitoring, resolution, cash handling, compliance and analytics. We have proven solutions for all customers in each of these areas.
Increasingly innovative remote and on-site models can be built on top of maintenance and remotely monitored network infrastructure.
Our portfolio consists of eight primary suites, yet can be customized to your needs:
Built upon the foundations of your maintenance service agreements, these services offerings ensure that your devices become a truly managed solution. Several key Diebold Managed Services features permit you to have improved insight and stability across devices, while ensuring optimal uptime of your network and fleet:
When it comes to your self-service network, you need a vendor you can trust who is deeply knowledgeable in the current areas of security risk. And you need a vendor who is globally aware of the latest compliance needs, including governmental or trend related. Diebold offerings include:
Cyber security is a growing concern to your consumers and a threat to your business. So much that you can’t afford to manage it on your own. Diebold’s expertise in security and systems provides a unique offering in this area, including:
The management and analytics of physical cash remain as important as ever to organizations with ATMs and branches. Diebold remains one of the few companies in the world capable of supporting offerings, including:
ATMs can be on-site or in-branch retailers. Delight your consumers with personalized content and availability to offer extended services beyond traditional transactions. Diebold offerings include:
As the focal point for your network monitoring, events related to software stability and advancement require a skilled team and infrastructure. Diebold’s offerings include:
Whatever the core focus of your organization and its employees, Diebold has a solution that enables you to leverage its global capacity, capabilities and coverage from its 14,000-person services organization. From extensive on-site presence to 24/7 call centers, there is a wide range of offerings to suit the needs, costs and standards of your business model:
We wanted to have a partner that took over the day-to-day management of the ATMs … and we wanted to offer our customers a high level of security.