816 Audio System

816 Audio System

The 816 Audio™ System delivers clear audio communications that virtually eliminate feedback for more efficient, consumer-friendly transactions at the drive-up.

Additional Information

Features & Benefits

ENHANCE EFFICIENCY

  • Connect up to eight operators with as many
    as 16 consumers using advanced full-duplex
    audio communication
  • Control communications with various
    consumer touch points through the system’s
    Audio Control Module (ACM)
  • The 816 Queuing Solution option distinguishes
    the order in which consumers arrive for
    greeting and VAT carrier arrival in order
    to ensure all consumers are serviced in a
    timely manner

CONSUMER FRIENDLY

  • Superior two-way, full-duplex communication
    between teller and consumer
  • Eliminate disruptive feedback with enhanced
    electronic audio circuitry that filters the human
    voice from ambient noise

USER-FRIENDLY AUDIO CONTROLS FOR SIMPLE DRIVEUP
MANAGEMENT

The ACM enables the operator to easily control communications
with various customer points by selecting and deselecting
locations. ACMs feature a built-in microphone and speaker, but
can interface with auxiliary input or output devices such as wireless
or wired headsets.

A simplified one-to-one ACM model also exists to facilitate
conversation between a single operator and a single customer
point.


OPTIONAL TECHNOLOGY FOR ADDED COMFORT AND
CONVENIENCE

A variety of optional components are available to make the 816
Audio System more pleasant, private and efficient.

These items include:

  • Privacy headsets that allow operators and customer to discuss
    confidential information without relying on speakers
  • Wired headsets with built-in sound conditioning functionality
    and volume, muting and headset-selector controls
  • Wireless headset systems that include a cordless remote unit,
    base unit and three headset-wearing styles; headsets feature
    digitally encrypted transmissions for added security, a variety
    of sound quality enhancements and conferencing functionality,
    providing more freedom of movement around the workstation
  • External call chimes that emit doorbell-like chimes to alert
    operators of customer arrival while an ACM is unattended
  • We provide the input for audio or video advertising at a
    customer point to provide increased marketing/ merchandising
    value during transaction processing wait time

For More Information Contact Us

Contact Us

Solutions & Sales Consultants

Global Contact Numbers

Customer Service & Support

+1 800-343-2653
(24/7)

Create A Service Request
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