EXPLORE OUR ASSISTED TRANSACTION SOLUTIONS

In-Branch Technology: Your branches remain an important part of your business model for relationship building, account decisions and loan discussions. But there are ways to make them run more efficiently. Diebold’s in-branch solutions combine the enhanced experience your consumers demand with your need to drive efficiencies.

In-Branch Technology

Product

Description

Resources

Diebold 9900 In-Lobby Terminal

Diebold 9900 exceeds expectations by creating more meaningful account relationships, advanced sales opportunities and improved processes.

Opteva® 923 In-Lobby Terminal

Opteva® 923 is designed for the unique needs of the branch, allowing self-service and teller channels to coexist in meaningful ways that add value to consumers.

Teller Cash Automation: Offer consumers an unsurpassed level of personal attention while boosting efficiencies throughout your branches with Diebold’s Teller Cash Automation solutions. Featuring technologies that greatly reduce cash needed on hand, our products save valuable time, so your employees can focus on what they do best—building relationships.

Teller Cash Automation

Product

Description

Resources

228 Tall Express Cash Recycler

The 228 Tall Express Cash Recycler (ECR) features a small footprint, built-in touch screen and integration capabilities, allowing for more complex transactions.

228 Sit-Down Express Cash Recycler

The 228 Sit-Down Express Cash Recycler (ECR) allows for more complex transactions, while providing comfort, convenience and privacy at a banking desk.

220 Express Cash Dispenser

The 220 Express Cash Dispenser (ECD) is a compact, high-capacity and high-speed cash dispenser designed to improve branch efficiency and optimize cash inventory management.

Remote Teller™ System: Bridge the gap between full-service and self-service by bringing the drive-up experience into the branch. Diebold’s Remote Teller System provides the best of both worlds by helping you control costs and make efficient use of space, while consumers get the personalized, one-to-one experiences they prefer.

Remote Teller™ System

Product

Description

Resources

Remote Teller™ System

Remote Teller™ System is a high-throughput, low-cost, non-card-based approach to in-branch banking that enables consumer-friendly service from a remote location.

Drive-Up Solutions: Your on-the-go consumers want faster transaction speeds without sacrificing personalized attention. Designed to enhance experiences and drive efficiencies, Diebold’s drive-up solutions include pneumatic tube systems, two-way audio and video, transaction windows and drawers, electronic signature capture, and pharmacy solutions.

Pneumatic Tube Systems for Financial Institutions and Pharmacies

Product

Description

Resources

VAT 21GX Drive-Up

The VAT 21GX is a feature-enriched system that can be used for new or retrofit applications to deliver enhanced accessibility and audio/video capabilities.

VAT 23GX Overhead Drive-Up

The VAT 23GX is the best retrofit solution for remote retail banking, featuring an updated appearance, improved accessibility and audio/video capabilities.

VAT 30GX Merchant Drive-Up

The VAT 30GX features dual-height call/send buttons, a unique high-capacity carrier and a contemporary look that can be easily retrofitted into existing systems.

VAT 42 Underground System

The VAT 42 downsend is the latest underground pneumatic remote banking system, providing a durable, low-maintenance option for new and retrofit applications.

Easy-Aire 10GX System

The Easy-Aire 10GX drive-up pneumatic is ideal for retail drive-up services, providing exceptional payload performance with its unique high-capacity carrier.

Drive-Up VAT Diverter

The Drive-Up VAT Diverter provides the fastest fulfillment for consumers with workflow delivered to one of two teller work stations with the push of a button.

Audio and Video Solutions

Product

Description

Resources

816 Audio™ System

The 816 Audio™ System delivers clear audio communications that virtually eliminate feedback for more efficient, consumer-friendly transactions at the drive-up.

Closed-Circuit Televisions for VATS

CCTVs for VATs provide secure one- or two-way video that allows for an in-person interaction while maintaining the ease and convenience of drive-up banking.

Transaction Windows and Drawers

Product

Description

Resources

234 Series Bullet-Resistive Windows

The 234 Series transaction windows are UL certified as bullet-resistive and hurricane-resistive and are compatible with standard workstation components.

Transaction Drawers

Available in electric or manual configurations, our transaction drawers include built-in audio and are designed for security, comfort and long-term durability.

Electronic Signature Capture

Product

Description

Resources

Electronic Signature Capture

Our electronic signature devices provide a faster, more convenient way for consumers to review and sign documents in a simplified, paperless format.

Pharmacy Drive-Up Solutions

Product

Description

Resources

816 Audio™ System with PBX

The 816 Audio™ System with the PBX Phone Interface delivers clear audio communications for more efficient, consumer-friendly transactions at the drive-up.

Closed-Circuit Televisions for VATS

CCTVs for VATs provide secure one- or two-way video that allows for an in-person interaction while maintaining the ease and convenience of the drive-up.

Drive-Up Kiosks

Even when space is limited, our pharmacy systems ensure secure delivery of prescriptions and consultative services, enhance satisfaction and improve efficiency.

Script Delivery Drawers and Windows

Our prescription delivery drawers and windows are designed to enhance the consumer experience, meeting various safety and security codes and standards.

For more information,
contact us toll-free

Solutions & Sales
Consultants

Financial Self-Service Products
+1 800-806-6827
(8 a.m. to 5 p.m. ET)

Security Solutions
+1 855-331-0359
(8 a.m. to 5 p.m. ET)

Global Contact Numbers

Customer Service
& Support

+1 800-343-2653
(24/7)

Create A Service Request