​​​ATM Availability Management - OpteView® ResolveTM

Increase ATM uptime with ATM Availability Management services.

Features

  • Boost uptime and reduce failed consumer interactions
  • Automatically receive status notifications for your ATM fleet based on a wide variety of metrics
  • Initiate remote diagnostics, repair or service requests
  • Completely automate fleet availability management business processes
  • Strengthen operational efficiencies through management of corrective and proactive actions at the self-service channel
 

Overview

Diebold's availability management solution, OpteView® Resolve™, enables your institution to achieve efficiencies and enhance consumer experience by increasing the availability of  the self-service network. OpteView Resolve enables end-to-end management of the entire ATM network availability cycle, delivering a wide range of detailed status messages directly from the ATM to the institution. 
 

More Information

By completely automating ATM fleet availability management business processes, OpteView Resolve ATM software prevents the need to perform manual actions and minimizes the costs associated with downtime. Intelligent data reports enable the development of consistent, repeatable and manageable problem resolution processes, maximizing operational efficiencies.

Requirements

Minimum five-server configuration

 

Don't have the staff to manage and administer?

Let Diebold Integrated Services® do it for you!

 

Diebold's Availability Management Solution - OpteView Resolve Diebold ATM Software

 

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Related Resources

OpteView Resolve Diebold ATM Software

2:27

Tackling the Generational Divide at the ATM

White Paper (PDF 1.98MB)

Bank of Granite

Case Study (PDF 0.09MB)

Diebold Speaker | Nick Billett, Director, Software and Core Security | ATM Security and the Future of ATM Technology

17 Oct, 2014 -