​OperAtion 411

Over the next few years a number of required changes are coming to the self-serve channel. A mix of payment card industry (PCI) compliance requirements, technology shifts and supplier support changes will necessitate upgrades to your self-service equipment and/or reevaluation of deployment strategies in 2013, 2014 and beyond. Diebold is here to help with Operation 4-1-1 self-service channel solutions. Receive four necessary upgrades, from one trusted source, with one request.

To learn more, call 800-806-6827 or email requests@diebold.com.

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The 411 ON Upgrading Your ATMs

While there are a number of ways to ensure your readiness for change in the next few years, there are four items that are vital to address: Windows 7 software migration, EMV adoption, PCI guidelines and ADA mandates. Making proactive changes surrounding these issues will help avoid liability risk, brand damage and security breaches as mandates and industry standards take effect. Diebold’s Operation: 411 gives you the information you need to address upcoming compliance-related upgrades holistically and cost-effectively.


The 411 on Windows 7 Software Migration

Most ATMs currently run on a Microsoft® Windows XP operating system, which has become an industry standard. On April 8, 2014, Microsoft will no longer support Windows XP according to its lifecycle policy, focusing on Windows 7 instead. As a result, operating system upgrades on all ATMs are necessary to ensure you can receive technical support for your terminals and remain PCI compliant. Learn more about Diebold’s financial service solutions.

Operation 411 Webinar Series Part 1:
Windows 7 ATM Software Migration

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The 411 ON EMV Adoption

The distinguishing feature of EMV (Europay, MasterCard and Visa) is that the consumer payment application is resident in a secure chip that is embedded in a plastic payment card, often referred to as a chip card or smart card, or in a personal device such as a mobile phone for future applications. The chip contains the information needed to use the card for payment and is protected by various security features. It can also facilitate robust authentication, which can significantly reduce fraud rates at the point of sale or ATM.

Operation 411 Webinar Series Part 2:
EMV Implementation

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EMV White Paper Battling Card Fraud Through Chip and Pin Technology 

The 411 on PCI
(Payment Card Industry)

The PCI Security Standards Council's mission is to enhance payment account data security by driving education and awareness of the PCI Security Standards. Encrypting PIN Pads have been required on ATMs for some time as a means of maintaining the security of a terminals user's PIN, but have evolved over time to provide increasingly complex security. In order to remain PCI compliant, ATMs and installed or moved after April 2014 will need to have a new, more robust EPP, known as EPP7, which will be released for network certification in mid 2013.

Operation 411 Webinar Series Part 3:
EPP7 Upgrades and PCI 3.0 Guidelines

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The 411 on streamlining
the management of these changes

  • Evaluate the timeline
  • Evaluate your fleet
  • Calculate capital investment
  • Develop implementation plan
  • Get started today

Operation 411 Webinar Series Part 4:
A Proactive Plan to Remain Compliant
and Competitive

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Call 800.806.6827

Email requests@diebold.com

Text OP411 to 63420 for SMS Updates