​Regulations & Compliance SERVICES

Required changes for the financial services industry in the past several years have been abundant, and it can be difficult to stay on top of industry compliance requirements, government mandates, technology advancements and supplier support changes. Diebold financial service solutions can help.

Operation 411

While there are many changes that likely could be made to empower your self-service channel, there are four especially crucial items that will be vital to address in the coming years:

  • ATM operating systems will need to be migrated to Windows® 7 as support ends for Windows XP in April 2014
  • Support of Europay, MasterCard® and Visa® (EMV) “smart chip” or chip card-based transactions is being strongly encouraged by the payment card companies, and shifts in liability from payment card companies to U.S. ATM transaction acquirers will be occurring in April 2013, October 2016 and October 2017, along with other liability shifts for merchant POS transaction acquirers and others
  • Adoption of a new Encrypting PIN Pad Version 7 (EPP7) will be beginning in mid-2013 to meet impending future PCI 3.0 guidelines
  • 2010 ADA standards became mandatory in March 2012, so in case your institution is not already in compliance, this should be of utmost concern



Diebold's Operation 411 | Proactive Preparation for Self-Service Convergence


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