simplicity

Simplicity

How do you achieve greater ATM availability? You do it with the world’s easiest to manage ATM maintenance solutions. And that’s exactly what you’ll get with Diebold Integrated Services. You’ll get a common-sense ATM maintenance program, including:

OpteView® Remote Services. What if you could have a real-time window into your self-service network? What if you could use that window to increase uptime by resolving ATM faults remotely – without ever dispatching a technician? We can show you how to achieve that and more with OpteView, powerful remote ATM troubleshooting and configuration software from Diebold.

First – and second-line maintenance. Our industry leading technicians offer 24-hour support, from consumables management, rebooting, clearing james and providing cash receipts – we’ll take care of all of this, and more. Our 4,000 service professionals perform services from preventive maintenance or parts replacement to off-site depot repair.

Cash Handling. We handle your cash with experienced armored carriers using the latest technology and security techniques. In addition to cash replenishment, our service includes basic surface cleaning of the ATM fascia, removal of trash in the receptacle attached to the ATM, removal of local debris, and prompt reporting of vandalism or excessive wear. You’ll know more and worry less with cash handling services from Diebold Integrated Services.

 
 

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OpteView Remote Services technology utilizes a secure, remote connection to self service devices to provide maintenance and repair. Case Studies