Diebold 2002 Annual Report
Who Are You Investing In? Chairman's Letter What Are We Investing In? Financials Index

What enables us to continue to win share across geographic regions? Why are our offerings revolutionizing the financial self-service, security and election systems markets? It’s our technology – our ability to develop and apply software and systems to meet the needs of our customers, and to back up these offerings with the services that facilitate their deployment, ease their integration and enhance their functionality.

We recognized early on that bringing value to our customers today and tomorrow would mean more than just designing the best “box.” Rather, it required the ability to offer integrated solutions – hardware, software and services – that our customers could deploy to best support their specific strategies.

And that’s just what we’re doing. A case in point: our new Opteva family of ATMs, which is powered by our Agilis software platform. Opteva offers many exclusive features to the financial industry, such as the largest viewable consumer display area, consumer awareness mirrors and Universal Serial Bus (USB 2.0) architecture, which offers significant advantages by providing the ability to more easily and quickly integrate future technologies.

It’s this kind of approach that’s driving our success in the financial self-service market. And by adopting this approach in all the markets we serve, we’re also building our leadership in the security and election systems businesses as well.

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