Diebold 2002 Annual Report
Who Are You Investing In? Chairman's Letter What Are We Investing In? Financials Index
     GROWING OUR CORE BUSINESS
     Our goal is really very simple: to become a leader in every major market we serve. In financial self-service we're already there in North America and Latin America, and we're gaining in other areas. For example, revenue in Asia-Pacific rose by more than 25% in 2002. A key part of the strategy is to capture more of the rapidly growing market for ATM-related services. Outsourcing, through which we take on the responsibility of managing and maintaining customers' ATM networks, is one way we are achieving this goal. We have been awarded outsourcing contracts on three continents, and we're sure to win more as our customers realize the benefits of this approach. Leveraging our expertise in security systems and service is also a priority. Our purchase of certain assets of Mosler paid significant dividends in 2002, enabling us to grow revenue by more than $100 million and expand outside the financial sector into the retail and government markets.

     LEVERAGING OUR CORE COMPETENCIES
     The sweet smell of success: more than $110 million of incremental revenue in its first year. The tremendous success of a smart acquisition, Global Election Systems, now known as Diebold Election Systems, reflects the fruits of our disciplined growth strategy. Our approach is simple: focus on finding new opportunities that leverage our core strengths in the self-service market and integrate them quickly. Spurred by governmental and voter demands for reform, the U.S. election market is expected to reach more than $1 billion over the next three years. It's an opportunity we're poised to capture, not only by offering the best touch-screen voting stations but also by providing the software, services and training that support our systems.
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