Diebold 2002 Annual Report
Who Are You Investing In? Chairman's Letter What Are We Investing In? Financials Index

Global companies don't just sell their products and services in international markets; they're part of them. With half of our 13,000 associates living and working outside the United States, it is clear that we are committed to success in major geographic regions throughout the world. As evidence, we grew faster than the self-service markets in Europe, Asia-Pacific and South America, as
well as in North America, during 2002.

Among the reasons for this success is our ability to tailor products to meet the demands and needs of local customers. In Asia-Pacific, for example, we have launched advanced-function ATMs that not only dispense cash, but accept, sort and recycle it, too. This functionality has earned new orders from such institutions as China's Bank of Communications, China Construction Bank and the Agricultural Bank of China.

Our service organization is also contributing to our global success. From acquiring a multivendor service company in Italy to securing a major new managed services contract in Australia, our global services team continues to grow and set us apart from the competition.

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