We can take an ATM network, Web-enable it through the existing network infrastructure using our OPTinet(TM) software application, and turn it into a retail outlet that enables businesses to offer customized products and services to consumers.

If we can do this, then shouldn't we able to use our technological leadership, software development skills and talented people in other ways... in ways that strengthen customer relationships and increase revenues?

The answer is clearly "yes," and during 2000 we took important steps toward this goal. First, we launched a new corporate Web site, which provides convenient access to our range of product and service solutions. The new site will serve as the gateway for conducting e-commerce with our customers. It's the foundation upon which we're developing tools - such as dedicated extranets that enable business partners to subscribe to personalized information and process orders with con- tract pricing - that significantly enhance the ordering and distribution of products and services and that streamline the supply-chain management process.

Our efforts during 2000 were part of our overall plan to use our e-commerce capabilities to achieve creative, technologically-enabled relationships with our customers around the world. Our ultimate goal in this area: make the Diebold name synonymous with e-business in the markets we serve.