Employees are central to building customer relationships. Diebold encourages creative thinking and a results-oriented focus on meeting customers' marketplace opportunities.

THE ABILITY TO PARTNER STRATEGICALLY with customers becomes increasingly critical to Diebold's overall success as the Company steadily increases its emphasis on offering customized services. It takes highly skilled and motivated employees to consistently tailor integrated solutions to customers' rapidly changing individual business opportunities.

Training can make an important difference in enabling employees to react successfully to rapid change. Diebold's development and education center in Canton, Ohio, USA, provides education to employees, customers, suppliers and distributors. Diebold also dispatches instructors around the world to assist employees in their local business environments.

CORE DIEBOLD VALUES help employees meet every challenge. The Company is continuously working to: > Empower employees worldwide to make local decisions quickly > Train employees on the latest technology and industry trends > Foster a learning environment to adapt to rapid change > Build work teams that enlist everyone's best thinking > Improve business processes to enhance productivity

OUR SUPPORT IS BUILT INTO THE SOLUTIONS

The 1999 appointment of Charles J. Bechtel to group vice president, Global Services, and to the executive team blended Diebold's professional, technical and consultative services into a single, solid resource featuring complementary components. Consolidating these functions has enhanced Diebold employees' ability to build a services structure around customers -- including implementation solutions, custom maintenance service, software systems support, monitoring solutions and management services.

NOTE: This is the text-only version of our site. Click here to see the multimedia version, which features interactive financial charts, animation, sound, photography, and more.