First Citizens National Bank Branch Transformation Case Study

First Citizens National Bank: Branch Transformation

Collaboration with Diebold’s Advisory Services team started with an analytical approach and led to a customized strategy.

Automation technology and a focus on personal connections drove efficiencies for this community bank.

With a rich, 125-year history in the region, First Citizens National Bank (FCNB) was ready to raise the bar for its consumers. Led by President and COO Judy Long, the bank engaged in a strategic branch transformation project that included a de novo branch as well as a rebuild of the highest volume branch in their network.



Learn more about the people, process and technology transformations that made this project a success.

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