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Government Home
Diebold's dedicated team of IT professionals makes up one of the
10 largest third-party maintenance providers of network and hardware service
solutions to federal and state government agencies and commercial firms with
more than 50 offices nationwide.
Diebold offers a proven and cost effective alternative to original equipment
manufacturer (OEM) maintenance
services. We offer extensive multi-vendor experience, a diverse service offering
and the technical talent required to meet customers' needs — all while
providing maximum system availability.
Services
Network Support Services
LAN administration
Network configuration
Hardware Support
Services
Preventive/remedial maintenance
Installation/relocation
End User Support
Application/operating system support
Help Desk/Call Center
Customer-tailored
Support
On-/off- site support
On-call to 24X7 support
Program Management
Vendors, upgrade and migration efforts and subcontract management
Information Services
OEM equipment migration and technology assessments
Value-Added Services
Equipment and vendor performance
Asset tracking
Niches
Legacy mainframe system maintenance
Secure fax and ATM maintenance
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