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FAQ

Address

Diebold, Incorporated
Investor Relations Department 9-B-16
5995 Mayfair Road
North Canton, OH USA 44720

Phone number

1-800-766-5859 (1-330-490-3790)

Fax number

1-330-490-3794

Contact

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Web site

Visit the Investors section of our site.

Transfer Agent

For inquiries involving stock transfers, dividend payments, reinvestment plan transactions, address changes and account record keeping -- please contact The Bank of New York at:

1-800-432-0140 (1-212-495-1784)

shareowner-svcs@bankofny.com

Use the appropriate address below:

For general correspondence:

The Bank of New York
Shareholder Services Department
P.O. Box 11258
Church Street Station
New York, NY USA 10286-1258

For dividend reinvestment/optional cash:

The Bank of New York
Dividend Reinvestment Department
P.O. Box 1958
Newark, NJ USA 07101-9774

For lost certificate replacement:

The Bank of New York
Lost Securities Department
P.O. Box 11281
Church Street Station
New York, NY USA 10286-1281

For transferring ownership of your stock:

The Bank of New York
Receive & Deliver
P.O. Box 11002
Church Street Station
New York, NY USA 10286-1002