Asia Pacific

Asia Pacific

Presentations from Past Events:

Axis Solutions Expo 2016

7 Jul 2016 - C-ASEAN, Bangkok, Thailand
Speakers: Samarn Takort, Director and Adisak Ployangoonsri, Senior Manager, Electronics Security Solutions
Presentation Title: Smart Security Solutions for Banking and Finance

Asian Banking and Finance - Retail Banking Forum

25 May 2016 - Bangkok, Thailand
Presenter: Thomas Karakalos, VP, Managed Services
Presentation Title:  Are services playing the right role in your ATM strategy

11 May 2016 - Singapore, Singapore
Presenter: Dereck Daymond, VP, Software Solutions
Presentation Title: Trends driving the growth of Multi-Vendor Software in the Self-Service environment

27 Apr 2016 - Jakarta, Indonesia
Presenter: Arindam Laha, VP Professional Services
Presentation Title: Trends driving the growth of Multi-Vendor Software in the Self-Service environment

06 Apr 2016 - Kuala Lumpur, Malaysia
Presenter: Dereck Daymond, VP, Software Solutions
Presentation Title: Trends driving the growth of Multi-Vendor Software in the Self-Service environment

09 March 2016 - Manila, Philippines
Presenter: Thomas Karakalos, VP, Managed Services
Presentation Title:  Are services playing the right role in your ATM strategy?

ATMIA Southeast Asia ATMS 2016
28-29 Apr Shangri-La, Bangkok, Thailand
Speaker: Arindam Laha, VP Professional Services, APAC
Presentation Title: Trends driving the growth of Multi-Vendor Software in the Self-Service environment

 

Diebold provides the technology, software and services that connect people around the world with their money – bridging the physical and digital worlds of currency conveniently, securely and efficiently. Since its founding in 1859, Diebold has evolved to become a leading global provider of exceptional self-service innovation, security and services to financial, commercial, retail and other markets.

Financial institutions want to reinvent their business, grow revenue, delight consumers, manage risk and drive efficiencies. It takes a proven partner with extensive knowledge and capabilities to deliver the kind of solutions that make a significant impact. Diebold is focused on creating Fully Integrated and Transformative (FIT) banking experiences that seamlessly FIT with consumer demands and your business objectives. Our FITbanking™ philosophy focuses on solutions that are nimble enough to FIT your vision, and experiences that are flexible enough to FIT consumers’ aspirations.

Headquartered in Singapore and Shanghai, Diebold’s APAC team is comprised of over 3,400 associates, including over 2,500 services staff in more than 11 countries. Diebold’s presence in APAC includes:

  • A Global Delivery Center located in India providing services to customers around the world
  • Regional Managed Services delivery centers in Philippines and China
  • Global Manufacturing located in China and India
  • Research and development centers in China, India and Thailand
  • Asia Pacific Solutions Centers in Thailand and Indonesia

Services

From analysis and consulting to monitoring and repair, Diebold provides value and support to its customers every step of the way. Services include multi-vendor installation and ongoing maintenance, remote resolution services and banking transformation.

Our multi-vendor outsourced and managed services include ATM leasing, software distribution, cash management, incident management, Firstline and Secondline maintenance, monitoring, remote resolution, electronic journal retrieval and marketing-at-the-ATM management.

Maintenance Services has over 2,000 field engineers providing a range of services including Firstline and Secondline on both Diebold and multi-vendor equipment, and total installation services in Asia Pacific. The field engineers are trained meticulously through a comprehensive program of both classroom and e-learning, combining preventative maintenance, technology and skills updates.

Professional Services provides software solutions for our customers to unleash the real potential of their digital channel. Our APAC software team is comprised of software experts, solution designers and specialists. This dedicated team partners with our customers on both bespoke and complex software engagements.

Our Global Delivery Center in India manages over 43,000 multi-vendor ATMs in Asia, Australia and the US. With close to 500 staff, the Global Delivery Center provides valuable services to an ever increasing number of global clients. The center’s highly trained professionals provide services including software distribution, cash management, incident management (including Firstline and Secondline maintenance), monitoring, remote resolution, electronic journal, content management and has a helpdesk to service over 55,000 ATMs.

In addition to the Global Delivery Center, we have two Regional Services Delivery Centers in the Philippines and China serving our customers across the Asia Pacific region.

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Software

Diebold software delivers self-service solutions that transform user experiences. With proven multi-vendor capabilities, rich operational and value added functionality, Diebold delivers the best in class solutions that support our customers’ journey.

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Self-Service Technology

Diebold offers an integrated line of self-service, assisted self-service and teller automation technologies and services. Diebold is a leading global supplier of self-service technology and related services around the world.

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Electronic Security

Diebold is a premier security provider – from our founding in 1859 as a security and safe company to our leadership in Asia Pacific electronic security today. Diebold has built its reputation on its security expertise to become one of the largest and most trusted security providers in the region, with a full portfolio of intrusion, fire, video, access and integrated systems. Diebold embraces a services-driven approach to security to make your environments more secure and efficient through the delivery of our world-class security solutions.

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APAC Solution Centers

Diebold has two APAC Solutions Centers (APSC) located in Thailand and Indonesia, both are dedicated to our ongoing commitment to collaborative innovation. These solutions centers provide our customers and partners with the opportunity to explore, collaborate with subject matter experts and experience new solutions, while being immersed in an environment of new and innovative technology and services.

Location Information

Asia-Pacific

Australia

  • Diebold Australia

    Ground Floor
    Building C
    1 Homebush Bay Drive
    Rhodes NSW 2138

    Tel.: +61 2 9767 3500

China

  • Diebold Pacific Limited

    Unit 2506, 25th Floor, AIA Tower
    183 Electric Road, North Point
    Hong Kong

    Tel.: +852 2970 9888

  • Diebold Financial Equipment Company Limited

    Unit 1501-1503, 15/F, Tower W3
    The Towers, Oriental Plaza
    No.1, East Chang An Ave., Dong Cheng District
    Beijing 100738

    Tel.: +86 10 5896 1288

India

  • Diebold Systems Private Limited

    Unit No. 201/A, 2nd Floor
    Silver Metropolis, Jay Coach Compound
    Off. Western Express Highway

    Tel.: +91 22 6677 4900

Indonesia

  • PT Diebold Indonesia

    Wisma Staco 2nd Floor
    Jl. Casablanca Kav 18
    Jakarta 12870

    Tel.: +62 21 8317020

Malaysia

  • Diebold-Corp Systems Sdn Bhd

    A-33-2 Menara UOA Bangsar
    No.5 Jalan Bangsar Utama 1
    59000 Kuala Lumpur
    Malaysia

    Tel.: +603 2289 5888

Mongolia

  • Tridum E-Security LLC

    D block, Building #17/2,
    3rd khoroo, Zamchdiin street,
    Bayangol District,
    Ulaanbaatar-210535

    Tel.: +976 70120072

Philippines

  • Diebold Philippines Inc

    33F Rufino Towers
    6784 Ayala Avenue Corner
    Rufino Street, Makati City 1226

    Tel.: +63 2 811 0005

Singapore

  • Diebold Singapore Pte Ltd

    76B Amoy Street
    Singapore 069895

    Tel.: +65 6201 3050
    Contact Marketing: apmarketing@diebold.com

Taiwan

  • Diebold Taiwan

    6F. No36, Rueihu Street, Neihu District
    Taipei 114

    Tel.: +88 62 8797 6002

Thailand

  • Diebold Thailand Co Ltd

    No.1 Q House Lumpini Building, Floor 1101
    South Sathorn Road, Thungmahamek
    Sathorn, Bangkok 10120

    Tel.: +66 2610 1010

  • APAC Solutions Center

    47/304 Muangthong Thani
    Kaituk Building, Floor 4,
    Chaengwattana Road, Banmai,
    Nonthaburi 11120

    Tel.: +66 2832 4600

Vietnam

  • Diebold Vietnam Co Ltd

    Room No. 6, 21st Floor, Charmvit Tower
    117 Tran Duy Hung Street
    Hanoi, 10000

    Tel.: +84 4 3936 4361

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