We are a company used to being first in our industry, oftentimes because we created the very innovation that later became the industry standard. For example, our safes and vaults were routinely modernized and gained a committed market share in the process. And, in 42 years since we developed our first concept automated teller machine (ATM), we have maintained our industry leadership in ATM development and manufacture.

Here are just a few of the ‘firsts’ we have achieved throughout our history:

1880s – First to develop rounded vault doors and frames as a defense against prying by safecrackers

1930 – First to roll out a tear gas defense system for banks to protect them against hold-ups

1930s and 1940s – First to introduce other new concepts such as:

• Thermatic locking device
• Staggered safety vault lock
• Electrically operated Rekordesk safes
• Two-compartment money chests, which first added holdup protection to burglary protection
• Delayed control time lock
• Electric silent signal lock
• Practical rotary card file
• Production-line, low-cost, paneled and flush metal doors
• Visible binder
• Vertical visible files
• One-hour self-contained microfilming process
• Drive-up banking

1950s – Revolutionary new vault door development

Diebold also pioneered in the early development of ATMs and went on to score a number of distinguished firsts in its evolution, including:

1966 – First concept ATM – “Teller of the Future”

1974 – First online capability

1977 – First to set industry standard ATM message protocol (Diebold 91x)

1978 – First to offer custom-dispense options

1985 – First to develop a compact ATM - the 1060

1986 – First to offer Braille keys

1989 – First ATM to communicate via cellular

1990 – First to provide biometric fingerprint solution

1991 – First to offer 99-percent-uptime guarantee

1994 – First 15-inch consumer monitor available on ATMs

1999 – First iris recognition ATM

2001 – First total outsourcing of bank’s ATM network

2003 – Feature-laden Opteva® ATM is introduced, which offers significant advantages to financial institutions, allowing them to more easily and quickly integrate future technologies. In addition, it facilitates faster transactions through high-speed communications with ATM peripherals.

2004 – First company to achieve a double ATM International Association (ATMIA) accreditation

2006 – First voice-recognition ATM installed in France

2007 – Agilis EmPower® is introduced. It is a flexible, open, sophisticated software platform that delivers enhanced services to customers and permits extensive configuration customization